Only hate the road when youre missin home Only know you’ve been high when you're feeling low Only know you love her when you let her go In such situations, you will get an airline wheelchair to the arrival hall, where you will be shifted to your wheelchair.Well you only need the light when it's burning low Due to infrastructural constraints, you will get it back on arrival at the aircraft or in the arrival hall. The wheelchair will be collected at the aircraft entrance before boarding and will be loaded in aircraft holds. Note 3: Passengers carrying their wheelchairs (battery or non-battery operated) may kindly note that the wheelchair should be capable of manoeuvring through various airport areas, security hold and up to the aircraft. We may not be able to carry your mobility aid or wheelchair, should they differ from the conditions laid down in the regulations. *Note 2: IATA Dangerous Good Regulations regulate the carriage of battery-powered mobility aids and wheelchairs. You can carry a maximum of one spare battery, not exceeding 300 WH or two spares, each not exceeding 160 WH. For mobility aids powered by two batteries, each battery must not exceed 160 WH. Note 1: Wheelchair or mobility aid battery must not exceed 300 WH. Non-spillable battery: Dry battery (including integrated battery) or gel-type battery, or wet battery (sealed).Make sure you carry the manufacturer's certificate or details.If you don't know the WH rating, you can share the ampere-hour (AH) rating and voltage rating.The number of batteries installed on the device.You must share the following details with our booking offices at least 48 hours before the flight so our staff can verify your request with IATA's Dangerous Goods Regulations before accepting. Do I need to share information about the battery-powered mobility aid/wheelchair I will use during my travel? You should be able to climb, descend the steps, and walk to and from your seat. Therefore, we recommend you check the aircraft type when making the reservation. However, business-class passengers travelling by B747/COMBI/744 aircraft types will need ascending and descending steps at the aircraft. Yes, you are requested to pre-book wheelchairs at the time of booking or ticket issuance to avoid last-minute delays and non-availability of wheelchairs. In such cases, travellers are advised to fill out the MEDIF available on the Air India website and contact the nearest Air India office for further guidance.Ĭan I use a wheelchair all the way to the aircraft? Passengers with critical medical conditions or those requiring oxygen during the flight must obtain clearance from an Air India doctor.Let us know the nature of assistance required during embarkation, disembarkation and inflight at least 48 hours before the scheduled departure time so that we can make necessary arrangements.Do let us know if the traveller requires wheelchair assistance up to the aircraft steps or entrance or the seat. Share specific requirements concerning handling and carriage of a passenger in a wheelchair.Please remember the following when you book a seat for a traveller requiring wheelchair assistance. I am booking a flight for a passenger with reduced mobility. Kindly check with the local office for more information. In some offices like Canada, it takes five working days. Our medical officer takes a minimum of 72 hours to sanction the request. You can submit the form duly filled by your physician at the nearest Air India office. You can download the form from our website under 'Health Requirements'. Medically unfit travellers, who require a wheelchair, will need to fill out and submit the Medical Information Form (MEDIF). Old and infirm travellers and those with a medical condition will not be charged for the wheelchair. Travellers are requested to pre-book wheelchairs during booking or ticket issuance to avoid last minute-delays and non-availability of wheelchairs. If you need a wheelchair, you can let us know at the time of your reservation, ticketing, or reconfirmation of the booking. What should I do if I require a wheelchair during travel? Is there an extra charge? Learn more about what you need to do when travelling with a wheelchair. When you travel with us, we take pride in ensuring you enjoy a comfortable and worry-free journey.
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